Privacy Policy

Effective Date: [ May 19, 2025]

At Care & It, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. What We Collect

When you interact with us, we may collect:

  • Personal Information: name, email, shipping address, phone number, payment info
  • Order Details: custom pet images, product preferences
  • Technical Info: IP address, browser type, device used

We only collect information you provide or that helps us serve you better.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Send order confirmations and updates
  • Customize your shopping experience
  • Improve our website and services
  • Communicate with you about promotions (only if you opt in)

We do not sell or rent your personal data—ever.

3. How Your Data Is Protected

We take security seriously. Our store uses:

  • Secure Socket Layer (SSL) encryption
  • Shopify’s secure platform and PCI-compliant checkout
  • Limited access to customer data for fulfillment only

4. Cookies & Tracking

We use cookies to:

  • Remember items in your cart
  • Understand how visitors use our site
  • Improve site speed and personalization

You can adjust your browser settings to control cookies.

5. Third-Party Services

We work with trusted providers like:

  • Shopify (our e-commerce platform)
  • Payment gateways (e.g., PayPal, Stripe)
  • Shipping partners

These partners only access the data necessary to perform their services.

6. Your Rights

You have the right to:

  • Access or correct your personal information
  • Ask us to delete your data
  • Opt out of marketing emails at any time (unsubscribe link provided)

To make a request, contact us at: [ support@careandit.com ]

7. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.

9. Contact Us

Questions or concerns?
Email us at: [ support@careandit.com ]
We’re here to help!

Care & It — We care because your pets are family.